![]() ![]() How do Order Confirmations impact your business?Īs we mentioned earlier, cash on delivery orders, in particular, are more complicated than prepaid orders. This protects you from undertaking unwanted or fake orders. You can enable Order Confirmations on the Thirdwatch Dashboard to send automated or manual confirmation notifications to your customers to confirm their orders. With Order Confirmations, you can set up a smooth process of understanding which orders to ship safely and consequently reduce RTO losses for your e-commerce store. While a message to the customer to confirm a purchase is merely a normal step for the customer, it can be much more for the seller. Order Confirmations are an essential part of the e-commerce process. With an increasing amount of small brands coming to the fore, Cash on delivery is preferred amongst most Tier 2 and 3 cities in India. However, Cash on Delivery still stands undisputed as the shopper’s favourite mode of payment. While a shopper pays via Cash on Delivery specifically, it can mean a variety of complications for the seller. There are additionally other methods of payment like Pay on Delivery too. In a market like India, the two major ways to make a payment– online payments and Cash on Delivery. This is where Order Confirmations enters the picture. While placing an order online, the customer goes through a series of steps to confirm his purchase. When it comes to customer experience, sometimes it’s the little things that make a mountain of change. There are many moving parts when it comes to running an e-commerce business– the most important of which is customer satisfaction and experience. ![]()
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