TikTok advertising has endless tasks to manage a successful ad campaigns. Your Response (Replied, Pinned, Didn't Reply or Pin).Ad Group - See all the comments of a specific TikTok ads group.In the comments section of your TikTok ads manager you can easily filter by the following ad comment metrics This van be used to efficiently manage your comments, for example, you could filter for Sentiment>Negative to view multiple comments that need immediate attention. Lucky for TikTok advertisers, the platform makes it very easy to filter comments. This is very helpful if you want to see how the ad and the comments are displaying on the native TikTok app. When clicked, this will display a QR code that you can scan with your TikTok app to open the ad on your phone. It will also show you the Ad group that the ad lives in.Īnother cool feature of the TikTok comment details window is a "Preview" button. Within your TikTok ads account you will see that under each TikTok ad comments you can "View Details" when you click this, you can play the TikTok video where the TikTok comment lives. A good way to manage your TikTok ads comments is to use the Hide Comment feature inside TikTok ads manager. Like any digital ad platform, you will notice that you often get negative comments when starting your TikTok marketing campaigns. Hover over the TikTok comment you want to pin.Ensure you are in the TikTok ads manager comment section.Often you will use the pin comment feature to bring attention to your own comment. This is useful when you want to highlight a specific comment on your TikTok videos. You can use the pin comments feature on all TikTok ad formats. Go to the comments section in TikTok ads manager.Luckily, TikTok makes it easy to manage comments from your TikTok ads account. Replying to comments on your TikTok videos is important to show your customers that you are engaged with them, increasing perceived value of your brand. Now that you can see all the comments on your TikTok ads, you are properly asking "How do I reply to the comments on my TikTok ads from the TikTok ads manager?". Now that you have accessed your TikTok ad comments from ads manager, you're going to be able to see all of your TikTok ad comments and this is where it get interesting. Click the 5ht item in the dropdown "Comments".Hover over the "Assets" section on the top navigation bar.Hefty process but at least you will be able to track your activity. Then you can search for the comment you posted by CTRL/COMMAND + F (Search) with the exact or approximate words > Copy the Time-Stamp and paste CTRL/COMMAND + F (Search) and it should show the link of the video you commented. At that point, you can copy and paste the entire file to a word document. The comment history will usually be at the very bottom of the page. This will include liked videos, commented videos, and also chats with people. When you open it, you will see an overwhelming amount of information. Settings and Privacy > Personalize and Data > Download Your Data > Request Data: At this point, you will be able to download information regarding your profile, activity, and app settings > Select format: TXT (Easy to read) or JSON (Machine readable) > Wait For Data Request (can take up to 4 days > Once you got the data download it and save it > I thought I'd like to share something if you are looking for a comment that you may have deleted in Activity Log or you just can't find it.
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